Some people think that Getting ISO certification is a kind of trouble. It may have some formalities to do but it will be worth for small as well as large businesses to have ISO certification.
Majority of the companies, that is about 98% of them, have done ISO certification and they have rated it as a good investment. ISO standards certification benefits in terms of processes, customer fulfillment and employee engagement. ISO is a solid foundation for a strong business.
Benefits of ISO standards according to experts
1) Raises best practices: ISO and other standards give you an introduction to internationally approved best practices across your business. Standards are for everything from quality control to environmental review, information protection, food safety, risk supervision, and health and safety.
2) Supports to enhance production: Sticking to standards needs you to explicitly define, document and monitor your business methods. You also have to establish goals for your business and mark your progress. This work is important in building a strong, fruitful business.
3) Keeps customers happy: Standards improve customer satisfaction by gaining complaint management, quality check and client fulfillment monitoring. Researches show one of the top benefits of ISO certification is decreased customer complaints itself.
4) Improves revenues: Certification can help your bottom line. Few companies that adopted ISO increased their revenues, according to a 2015 analysis. The revenue increase was remarkably higher than that for non-ISO certified companies. Business enterprises should have a sustained effort to improve options rather than preparing just before the next certification audit.
5) New market opportunities: Standards supplies your business way to new markets. For instance, you may be qualified for government contracts that demand adherence to certain standards. Or, you may be fit to join the supply chain of larger companies. Many standards are accepted worldwide and can enhance your likelihood with customers in international markets.
6) Promotes team responsibility: Agreement ISO standards can help you foster a more engaged and productive workforce. according to a 2012 research review Certified companies report improving job satisfaction, turnover, absence of resources, worker motivation and manager-employee interaction. The process of certification connects managers and employees to work toward a shared objective, using consistent processes. Managers and employees form more dedicated to improving the business.
7) Can be implemented to all sizes: Certification is serviceable for the business of all sizes, even if it is a small startup company with few employees. Smaller companies often times trail certification due to stock chain requirements or when they want to choose best practices in their operations.
Benefits of ISO 9001 Implementation in Small Businesses
Small trades have more pressure to protect. Because a small number of employees may be taking care of lots of work functions collectively, for instance, the rules and regulations, production and sales, supply chains, monetary issues, quality issues, the workforce, and more. Now, what can make a small company to a sustainable and continuously improving business is constant quality settings. Stability in workflows, quality, and processes will enable small businesses to think about the advancement of their professions.
If a small to medium-sized-enterprise (SME) remains to strive with its regular quality issues, then there are far less possibilities for the business to maintain and develop. Thus, the most useful tool for a small to medium-sized-enterprise to achieve sustainability in its processes is ISO 9001 certification. A small business can profit significantly from the precise process strategy that the ISO 9001 standard grants. Let’s see how effective implementation of ISO 9001 benefits SMEs to promote their various processes and projects.
Why Should you Choose ISO 9001 certification for your Small Business?
The ISO 9001 standard is a fundamental framework for any organization to secure with a good Quality Management System. The objectives of the standard are to enable a company to produce higher levels of customer treat, along with consistently providing goods or services that match customer requirements, as well as to reach business targets to increase profitability. ISO 9001 certification can benefit small business in particular areas as in business process consistency and supplier relationships. Following are a few cases of how ISO 9001 helps SMEs:
ISO 9001 certification needs the company to ensure that all stocks are bought from suppliers that have been assessed based on quality standards, and these suppliers must be re-checked at regular periods to make sure continuing material quality and constant supply chains.
ISO 9001 certification can assist small businesses to grow their sales and ultimately their profitability by raising business with the customers for whom the certification is a contractual condition.
ISO 9001 lets companies to obtain precise knowledge of their business by finding all of the relevant business information and data mandated by several standard specifications. Some involve risk management processes, a context of the organization, client feedback and reviews, outcomes of internal audits and supervision reviews, report of corrective actions, product or service criticisms, etc.
ISO 9001 presents the base to develop a system that builds trust in the company’s stability while producing sound, reported information and data to recognise and move forward with possible changes.
As ISO 9001 is a Quality Management System model, which is primarily a business growth opportunity, I have described briefly how it can serve the small businesses financially.
Advantages to Employers
One important benefit that has been explained earlier is receiving potential contracts. An ISO-certified business grows its possibility of getting potential contracts when that ISO certification is a requirement. Also, customer satisfaction increases for an ISO-certified company. An ISO-certified SME can recognise and solve customer concerns promptly, effectively, and more efficiently, and it can make that even before releasing its product or services to the customer.
In a small business, the optimal utilisation of resources saves a lot. And, if an ISO 9001 Quality Management System is actually achieved, then the company benefits by decreasing wasted time, funds, and labour. Running an ISO 9001 mode can help a business to accomplish its resources well and know chances where savings can be gained and actions can be practised. Higher the turnover, optimized will be the production expenses, and upgraded brand reputation will ultimately transform into employer benefits.
Advantages to Employees
ISO 9001 certification wants the company to establish organizational arrangements, roles and responsibilities and more to ensure competence and recognition; and to give a proper work condition for operations. If an organization fulfills all the terms of the standard related to human resources, this happens in higher employee satisfaction and motivation.
People prefer to serve in an organization where they are treated well, heard and approved to participate, and predict growth. ISO 9001 certification needs all of the above-mentioned qualities to be fulfilled, so an SME with ISO 9001 certification is possible to be a better place to work for employees as opposed to other traditional small businesses without ISO certification.
Advantages to Customers
The ISO 9001 standard is based on the fundamental quality management principles of meeting client needs and trying to better customer expectations. A customer forever looks for excellence in quality product and quality service. It’s not only the product quality that inspires a customer to utilize your service, their experience also matters.
An ISO 9001 certified company improves customer faith because the customer recognises that they are dealing with an internationally certified company. As the first quality management policy states, this is the key point that allows a small business to stand out amongst a large number of firms with no such certifications.
Economic Advantages
ISO 9001 certification expands business opportunities with likely clients, as well as in the global market. There are organisations that do trade only with ISO-certified companies. So a company that has an ISO certification will get selected over those that do not. That indicates, a certified small to medium enterprises will get more business and, therefore, more income. Further on, compatible production processes and fewer product crashes cut down on quality prices, following in more profitability. Consistent quality in products or services drives to greater customer retention rates and boosts customer confidence in the company, which leads to enhancement of the business and eventually results in financial growth. Progressed revenue is the byproduct of ISO 9001 certification. It instantly helps the business to grow a sustainable Quality Management System that results in excellent financial achievement by the organization.
Some other benefits of ISO 9001
ISO 9001 certification helps all perspectives of a business. Some of the key benefits of ISO 9001 certification are structured and efficient processes management, high customer satisfaction and retention, improved quality and service, higher potential for clients and contracts, trusted and valued information and results about the business, better business reputation, consistent processes and increased business turnover. And finally, certifying your Quality Management System according to ISO 9001 means getting well ordered, and order means constant improvement, that guarantees a sustainable business.
At Ndimensionz Solutions, we supervise and aid organizations to define, document, implement and continue to advance their working systems based on Quality principles and International standards.