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If you run a firewall on your Linux server and want to use passive FTP connections, you have to define the passive port range in pure-ftpd and your firewall to ensure that the connections don’t get blocked.

♦ vi /etc/pure-ftpd.conf

search for passive port range in pure-ftpd.conf file and add the range.

PassivePortRange 30000 50000

In cPanel servers we usually have the PassivePortRange in between 30000 50000